Returns & Exchanges
At Futures Fins AU, we want to ensure you have the best setup for your next session; if your fins aren't the perfect fit, you can return them within 30 days of purchase. Items must be in original, unused condition with all packaging intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the fins in their original protective sleeve and box to ensure they are not damaged during transit back to our warehouse.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
- 4.Receive Refund or Credit
Once our team inspects the returned hardware, we will process your refund to your original payment method or issue a store credit within 5 business days.
